Sub-processors
These are the companies Outreach.asia uses to run the service and what personal data, if any, they process. We give clients at least 14 days' notice of changes (Data Processing Agreement, section 3).
| Provider | What for | Data | Where |
|---|---|---|---|
| Fly.io | Hosting the app and its storage | All service data | Singapore |
| OpenAI | AI research, writing and reply sorting | Company and prospect details in prompts, messages | United States |
| Anthropic | AI research, writing and reply sorting (where used) | Company and prospect details in prompts, messages | United States |
| DataForSEO | Finding businesses (search and maps data) | Search terms; returns public business listings | Outside Malaysia |
| SerpApi | Search results for research | Search terms; returns public results | United States |
| Apollo.io | Business contact details of decision-makers (only in packages with named contacts) | Company domains; returns names, titles, business emails | United States |
| Our email hosting provider | Agency mailbox: sending and receiving | Messages and addresses | Outside Malaysia |
| WhatsApp / Meta Platforms | WhatsApp messages, where you link a number or use the Business API | Phone numbers, messages | Global |
| Telegram | Notifications to you (optional) | Company names and short message excerpts | Global |
| Checking that email domains can receive mail (DNS lookups) | Email domains only | Global | |
| Cloudflare | Secure network connection to our internal systems | Service traffic in transit | Global |
| Vercel | Our public website | Website visits | Global |
| Vapi | AI calls (only where enabled) | Phone numbers, call content | United States |