Privacy notice for people we contact

Version 2026-10-07 · Outreach.asia

You received a message sent through Outreach.asia, a service of Communication 21 Media Group. The message says which business it is from. That business decides who to contact and why; we send the message on its behalf and handle your details as its processor.

Where your details came from

From public business sources: your company's website, business directories and search results, or a business-contact data provider. We look for business contact details only (for example info@, sales@ or your work address), not private ones.

What we hold

Your business contact details, your company's public information, the messages exchanged and notes about any reply.

Why

To introduce a business offer that may be relevant to your company. The legal basis is the sender's legitimate interest in business-to-business communication, or your consent where the law requires it.

How to stop it

Use the unsubscribe link in the email, reply "stop" (in any language), or email wilson@communication21.com. You will not be contacted again by that business, and where you ask us, by any business using Outreach.asia. We keep a short record of your request so that it stays honoured.

How long we keep it

If you were contacted, up to 730 days after the last message; otherwise up to 180 days. Opt-out records are kept permanently, only to honour them.

Your rights

You may ask what we hold about you, ask us to correct or delete it, ask for a copy, or object to direct marketing. Email wilson@communication21.com; we answer within 21 days. You may also complain to the data protection authority in your country: in Malaysia, the Personal Data Protection Commissioner (JPDP); in Singapore, the PDPC; in Thailand, the PDPC; in Indonesia, the personal data protection authority; in the Philippines, the National Privacy Commission.

Transfers

Some of our providers process data outside your country, mainly in Singapore and the United States, with safeguards in our contracts.

Contact

Communication 21 Media Group, Suite 15-04, Menara Tan & Tan, 207 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia. Data protection officer: our data protection officer at wilson@communication21.com.