Acceptable Use Policy

This policy is part of the Terms of Service. It sets out what may be sent through Outreach.asia. It protects the people who receive messages, your reputation and every other client sharing the service.

You may use the service to

• Contact businesses, and people in their business role, about products and services relevant to them.
• Answer people who write back, and follow up a reasonable number of times.

You must not use it to

• Contact consumers in their private capacity, or children.
• Send anything false or misleading, including statements about your business that are not true, fake urgency, misleading subject lines or pretending to be someone else.
• Promote anything illegal, or adult content, gambling, weapons, tobacco or vaping, drugs, cryptocurrency or high-risk investments, debt collection, loans, multi-level marketing, or "get rich" schemes.
• Send malware, phishing, or links that hide where they go.
• Contact anyone who has asked not to be contacted, or get round the do-not-contact list, opt-outs or sending limits (for example by opening more accounts).
• Upload lists of personal data that were bought, scraped against a website's terms, or collected without a lawful basis.
• Collect sensitive personal data (health, religion, political opinions, financial account details and similar) through the service.
• Harass, threaten or discriminate against anyone.
• Try to break, overload, copy or reverse-engineer the service, or access another client's data.

Limits we keep

We may hold, change or stop any message, campaign or account that breaks this policy or puts recipients or deliverability at risk, and we keep a record of why. Serious or repeated breaches end the account (Terms, section 8).

Report misuse to wilson@communication21.com.